Lodge a Claim

At CARTS, we pride ourselves in handling most claims within 48 hours of submission.

To make the experience seamless and to assist in claims handling, please include with your claim form these additional documents; packing list, purchase receipts, valuations and photos.

Download Claim Form

Where to send your claim:

CARTS Removals & Storage Insurance

  1. Email: cartsclaims@broadspire.com.au
  2. Postal Address:

    Broadspire, by Crawford and Company
    CARTS Claims Department
    GPO Box 3236
    Brisbane, QLD, Australia, 4001

Contact Details

For any further enquiries regarding your claim, please contact:

Claims Department: +61 (07) 3223 3108

Crawford and Company acts as claims managers on behalf of AM&T ABN 98 155 554 279 Authorised Representative No. 423910 as agents of the insurer Allianz Australia Insurance Limited AFS Licence No. 234708 ABN 15 000 122 850.


Underwritten by:

Allianz logo

Allianz Australia Insurance Limited ABN 15 000 122 850 AFS Licence No. 234708.

Arrowsmith & Petruccelli Insurance Brokers Pty Ltd.

Phone: 1300 880 253
Fax: +61 (03) 9887 2361
Email: insure@removalsinsurance.com.au

Postal Address:
PO Box 6118, Wantirna, VIC 3152

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