Removals and Storage Insurance

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While every effort is made to ensure your furniture and belongings are taken care of during relocation, incidents can occur even in the most well-planned and professional moves.

And one of the most common misconceptions when moving is that the removalist will accept all responsibility for the loss or damage of goods that occurs during the moving process, but this isn't always the case.

The following is a summary only and the customer should refer to the PDS for more details. Terms, conditions and exclusions apply to this insurance.

This is where CARTS Removals & Storage Insurance (also known as Removals Insurance) can help. Your household goods and belongings can be covered against accidental loss or damage while being transported or stored during your move.

Product Information

CARTS Removals and Storage Insurance covers local and interstate moves with choice available on the type of coverage as well.

There are two types of cover available:

  1. Accidental Damage - provides cover against any accidental physical loss or damage or the deliberate act of a third party, subject to the excluded events listed in the policy.
  2. Listed Events - provides a more limited cover for loss or damage to Home Contents and Insured Goods arising from one of the events listed in the cover option e.g. fire, flood and collision of the vehicle used to carry your goods.

How do I arrange cover?

You can easily arrange your cover online. We offer secure online payment facilities and accept both VISA and Mastercard. Get a quote now!

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Need more information?

For more information, please view our FAQ page.

Prior to making a decision about whether CARTS Removals and Storage Insurance is right for you, please read the Policy Wording.

For any further enquiries, please get in touch with our friendly team of brokers who are licenced to provide you with personalised risk advice here.


Coverforce Complete Insurance Brokers Pty Ltd

Phone: 1300 880 253
Fax: +61 (03) 9887 2361

Postal Address:
PO Box 231, Ringwood, VIC 3134

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Insurance products are provided by National Transport Insurance, a joint venture of the insurers Insurance Australia Limited trading as CGU Insurance ABN 11 000 016 722 AFSL 227681 and AAI Limited trading as Vero Insurance ABN 48 005 297 807 AFSL 230859 each holding a 50% share. National Transport Insurance is administered on behalf of the insurers by its manager NTI Limited ABN 84 000 746 109 AFSL 237246.

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